How can academic research translate into action-based, results-oriented solutions to issues central to local community development and public engagement? When it comes to policy making, the voting public should be able to actively engage informed experts within the academy to help them participate in and shape policies that matter to them. Citizens could more effectively engage local government if academic research were more accessible so that a more educated citizenry could then apply the research to problems in their respective communities. For example, Citizen Advisory Committees (CACs) meetings are great forums where academics can connect with concerned citizens and offer insight on matters where data collected from studies conducted in other regions may offer guidance on local community relations or conflict resolution among grassroots organizations and local government. Oftentimes, the will to improve conditions exceeds the know-how of pragmatic solutions to lingering issues that encumber communities and pass from generation to generation.
Partnerships between the public and the academy based not only on the dissemination of information but on actual conversations with stakeholders form mentoring relationships so that citizens utilize practical knowledge to formulate immediate and long-term solutions. Continue Reading
It’s a great thing when community engagement is a primary focus of many organizations. However, the challenge for some may be changing the engagement status quo into what it can be in the future. With the abundance of tools available and the desire to do more engagement, there is an opportunity for creativity and innovation. So, how does this all come together to build something that can impact not only a community but those in public service as well?
For local government, employees at all levels across an entire organization can play a key role in developing new ways to engage the public. Four city of Charlotte employees were recently selected as finalists in the Knight Cities Challenge, a national call for new ideas that would make communities a better place to live and work. Two of the employee ideas focused on engaging the community in a very unique way.
The employees are pictured above: Charlotte-Mecklenburg Storm Water Services, Alyssa Dodd – in the left photo, with Carlos Alzate; and Sarah Hazel (holding the “No Barriers” sign).
Alyssa’s idea is centered around city employees taking 10 minutes once a week to have a conversation with a member of the community to discuss how we can make our city a better place to live, work and play. Just think, if every employee did this, we could collectively engage more than 364,000 people a year in one-on-one conversations. These conversations could lead to new relationships being formed with the community and have a lasting impact on the employees who participate. The city could gain new perspectives and fresh ideas from residents. In turn, residents could feel a stronger connection to the city and its employees.
Over the last several decades there has been a civic engagement movement, of sorts, on college and university campuses across the country. Perhaps the most significant measure of the extent to which this movement has become a mainstream part of the discussion in higher education was the White House conference sponsored by the Department of Education and the American Association of Colleges and Universities held in January of 2012 to announce the release of a report entitled “A Crucible Moment: College Learning and Democracy’s Future.” As the title implies, the report argues that the long term health of American democracy depends on a higher education system with “civic learning and democratic engagement an expected part of every student’s college education.”
The section of North-East Central Durham (NECD) the mayor is targeting is home to about 3,466 people. It has a 61.4 percent poverty rate, with annual incomes there averaging $10,005 per person. Mayor Bell suggested organizing community members and leaders into task forces to gather information about any shortcomings in education, health care, employment, housing and public safety in the target area. Bell wants all of Durham’s key governmental, education, business and nonprofit institutions to play a part.
Here are some ideas shared by me and some residents in the neighborhoods about how to organize the work to reduce poverty in the targeted area.
This strategy focuses on making sure recommendations address the current and projected needs of existing residents. While it is important to attract additional residents into the neighborhood to improve income base strength, the plan is sensitive to minimize resident displacement and target solutions needed to meet the needs of the current residents.
I was pleased to moderate a panel discussion of four citizens academies coordinators a few weeks ago (February 5) at the North Carolina City & County Management Association’s Winter Seminar held in Durham. The panel consisted of: Mable Scott (Rockingham County Citizens’ Academy), Peter Franzese (Concord 101), Lana Hygh (Cary School of Government), and Deborah Craig-Ray (Durham Neighborhood College). This group represented many years of experience running successful citizens academies and the resulting discussion yielding many great insights that should be useful to others that offer (or plan to offer) a citizens academy in their community.
The blogger is Mr. Vu Le, based in Seattle. He is Executive Director of Rainier Valley Corps, a start-up nonprofit with the mission of cultivating leaders of color to develop the capacity of ethnic-led nonprofits and foster collaboration between diverse communities to effect systemic change.
So what is trickle-down community engagement (otherwise referred to here as TDCE)?
As Mr. Le says, “this is when we bypass the people who are most affected by issues, engage and fund larger organizations to tackle these issues, and hope that miraculously the people most affected will help out in the effort, usually for free.”
How many people felt that simultaneous laugh and grimace when you read that, because you know how true it is? Continue Reading
As individuals, and as members of communities, we are often asked to be more engaged. We’re asked to join committees, boards, to sell donuts and coupons books to support the band and the chorus. We’re asked to pass out fliers, to share things on Facebook and to tweet. We’re asked to take surveys, to participate in neighborhood clean-ups, to register people to vote. We’re told that we shouldn’t complain unless we go to the ballot box, even as North Carolina and 21 other states have recently passed restrictions making it more difficult to vote. Curbing early voting hours, voter ID laws, and same-day voter registration, the restrictions make it more difficult for some to be engaged, and to make their voices heard in local and national conversations.
In the face of urgently needed reforms across many of our systems, it can be both overwhelming and frustrating to maintain engagement as an individual citizen or even as a group. Continue Reading
While the need for community engagement remains constant, we have more tools than ever with which to promote it. There are many free applications available to educational institutions, local governments, and non-profits that your stakeholders are using right now. The good news is that participants check these sources regularly; even holidays, nights, and weekends are fair game.
There are plenty of proprietary online engagement tools if your budget allows, but this post focuses specifically on those you can use today at no cost.
A website that is gaining traction for hyperlocal activities is Nextdoor. Users can access it through the company’s website, Nextdoor.com, and through its app which is available at no cost to Apple and Android subscribers.
Nextdoor is unique in that it focuses on individual neighborhoods. I’ve seen people use it for everything from reporting suspicious activity to making neighbors aware of a well-known person’s death. The site also sends a notification to users any time one of their neighbors creates an account. They can “welcome” the person virtually to the discussion. Continue Reading
Advancing social and economic equity means creating a participatory environment where we can share our ideas and establish a level of cooperation that will allow for greater productivity both individually and collectively. For many Triangle residents, civic engagement and awareness of policy matters related to issues such as the correlation between transportation and affordable housing is critical in promoting quality of life. City leaders, developers and citizens must engage in productive dialogue to address the needs of working families, particularly those of low to moderate income. Therefore, as future investment decisions regarding mass transit take shape, community members must be given the opportunity to provide their personal input in local and regional governmental decisions regarding access and mobility.
Can “bureaucrats” turn art and joint art-making into community collaboration? I enjoyed being a part of a recent experiment which left me with ideas for how local government managers can do this in their communities.