Building empathy is one of the most difficult tasks communities face. Simply put, we’re often not programmed for it. Humans have spent the vast majority of their millennia here on Earth in tightly-knit communities where social norms and even survival frequently depended on us making quick judgments about those around us, in order to sort individuals into our “in-group” or an “out-group”. This “tribalism”, however, is not simply based on racial, ethnic, religious, or linguistic divides. It also plays out in our (relatively) much more diverse and integrated modern-day communities. And few issues in urban American communities divide us more than the fault lines around law enforcement. To some, police and sheriff’s officials embody the best values of our communities: security, order, and community involvement. To others, they represent the remnants of our country’s centuries-long infatuation with racial oppression.
For those outside Colorado, it may come as some surprise that one of the state’s hardest-fought legislative battles of the past few years – one that should finally conclude this week – involves incentives for condominium construction. As unsexy as “construction defects reform” sounds, it is emblematic of how much of a hot-button issue affordable housing is across The Centennial State. This is especially true along the Front Range, which is home to seven of the nation’s 12 counties where affordable housing is at its lowest-ever level.
Well I have been thinking long and hard about what I wanted to talk to you about concerning community participating in the budgeting process. I must explain the current budgeting process here in Durham. We have what is called Coffee with City Council with all five PACs (Partners Against Crime) districts. PACs are supposed to be the groups that represent the different neighborhoods. There is also Council meetings with other groups, and finally we have two open public hearings in April and June. I think we have more than enough community input, but what I think is the problem is that City Council and city staff don’t often value the citizen input and therefore the recommendations aren’t funded. While there are open meetings and a transparent process, it feels more like staff “checking the box” of doing things. It is not effective for particular neighborhoods. City Council does fund great things for high income communities and businesses in certain areas but allow low income communities to get worse. In turn, businesses in those low income areas are denied resources to help grow their businesses. Continue Reading
Charlotte’s West End is among the oldest and most culturally rich areas of the city. With neighborhoods dating back to the late 1800’s, this area has served as a hub for the African-American community for generations. From long standing community service organizations to educational institutions such as Johnson C. Smith University to more than 330 acres of greenspace, there is a strong community built on Charlotte’s west side and many people invested in its future.
I recently moved to the Town of Cary from a rural area in Western North Carolina. To say that things are different would likely be the understatement of the year; Cary has over 155,000 people at last count, and my hometown had about 2,500.
My family and I shifted from one of the smallest towns in the state to the seventh largest. That’s a process that will make you pay attention to the differences between where you’re coming from, and where you’re going.
It highlights the need for advocates of citizen engagement to provide more nuanced and custom approaches to citizen engagement that can work for both rural and urban communities – where there are often different cultural norms, values, and lifestyles. Continue Reading
It’s a great icebreaker for public servants. The next time you’re talking with someone who works in local or state government, ask about unrelated phone calls and emails. Almost every week (or day in some cases), public sector employees will field requests for information that have no connection to their organization.
The first time I heard of this was in the 1990s when some 911 dispatchers in a rural county near Raleigh told me how busy Friday nights were. For the most part, the calls weren’t emergencies; they were mostly questions about high school football scores. Driving directions were also a popular request. Continue Reading
Stanford Center for Social Innovation just released an article titled Community Engagement Matters (Now More Than Ever), co-authored by Melody Barnes of the Aspen Forum for Community Solutions and Results for America and Paul Schmitz of the Collective Impact Forum. The article is concise and powerful, and it calls for pairing evidence-based programs and data with genuine community engagement and context for best results toward sustainability of community-level change. Without both approaches, top-down efforts will ultimately fail to create lasting change. Specifically, the article states:
“To achieve positive and enduring change, public and nonprofit leaders must create community engagement strategies that are as robust as the data-driven solutions that they hope to peruse.” Continue Reading
By Krystel Green
Have you ever met a fascinating person who engages you with probing questions, thoughtful commentary and interesting facts? The two of you then embark on a lively conversation where you might gain or give a different perspective and learn something new. When parting ways, you’ve probably said, “Let’s keep in touch” and exchanged contact information. This is the dynamic that the Charlotte Area Transit System (CATS) looks to create with the public. Continue Reading
The International Association for Public Participation (IAP2), an international federation of public participation practitioners including a USA affiliate, has developed a spectrum of community engagement techniques. The spectrum ranges from “informing” to “empowering” the public.
These are wonky practitioner words; however, they actually mean a world of difference. Informing is focused on one-way communication, whereas empowering is literally giving the power of decision-making to the public.
I’ll describe a project on community empowerment, and some key lessons. First, I’ll address why empowerment is scary, often promised but not fulfilled in particular cases, and basic guiding principles for overcoming the challenges of community empowerment projects. Continue Reading
In the traditional system, homeless individuals are moved through levels of housing that will eventually lead to independent housing. For instance, from the streets to the shelters, and from the shelters to a housing program, and from a housing program to an independent apartment. In the housing program, treatment is given to battle some factors surrounding homelessness like, substance abuse, mental health, job training, and domestic violence.
T.J. Smith is a senior majoring in Politics and International Affairs and minoring in Biology and Spanish at Wake Forest University. He is from Greensboro, NC and is highly engaged on campus and in the Winston-Salem community. In this post, he responds to our invitation to provide a student voice in the discussion about the role higher education institutions can play in civic life.
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As a guest author, I would like to write from the student perspective in discussing civic engagement. I will be responding to Dr. Harriger’s post on the teaching mission of the university and the university’s role in community-engaged research. In particular, I hope to use my own experience as a Wake Forest University student to illustrate two things the university can provide students in order to advance civic engagement.
First, the university must offer service learning but within the proper framing. I agree with Dr. Harriger’s post that too often college students are engaged in community projects that do more harm than good so I would like to offer a solution.
According to the Continuum of Care Report (2015), there are 1,220 homeless, sheltered, and chronically homeless individuals residing in Cumberland County, North Carolina. Further, the statistics are broken down into every demographic you can dream up. In 2014, there were 1,229, so in a year the numbers have decreased only by 9. Thousands of dollars are poured into the homelessness issue in Cumberland County annually, without making a much of an impact. This begs the question, how can we as a society bring about meaningful, lasting social change?
How can academic research translate into action-based, results-oriented solutions to issues central to local community development and public engagement? When it comes to policy making, the voting public should be able to actively engage informed experts within the academy to help them participate in and shape policies that matter to them. Citizens could more effectively engage local government if academic research were more accessible so that a more educated citizenry could then apply the research to problems in their respective communities. For example, Citizen Advisory Committees (CACs) meetings are great forums where academics can connect with concerned citizens and offer insight on matters where data collected from studies conducted in other regions may offer guidance on local community relations or conflict resolution among grassroots organizations and local government. Oftentimes, the will to improve conditions exceeds the know-how of pragmatic solutions to lingering issues that encumber communities and pass from generation to generation.
Partnerships between the public and the academy based not only on the dissemination of information but on actual conversations with stakeholders form mentoring relationships so that citizens utilize practical knowledge to formulate immediate and long-term solutions. Continue Reading
Durham Mayor Bill Bell announced an anti-poverty initiative in early 2014, and then focused some of it on Northeast Central neighborhoods (per the map above)
The section of North-East Central Durham (NECD) the mayor is targeting is home to about 3,466 people. It has a 61.4 percent poverty rate, with annual incomes there averaging $10,005 per person. Mayor Bell suggested organizing community members and leaders into task forces to gather information about any shortcomings in education, health care, employment, housing and public safety in the target area. Bell wants all of Durham’s key governmental, education, business and nonprofit institutions to play a part.
Here are some ideas shared by me and some residents in the neighborhoods about how to organize the work to reduce poverty in the targeted area.
This strategy focuses on making sure recommendations address the current and projected needs of existing residents. While it is important to attract additional residents into the neighborhood to improve income base strength, the plan is sensitive to minimize resident displacement and target solutions needed to meet the needs of the current residents.
This in-your-face blog post about “Trickle-Down Community Engagement” has been a favorite topic of conversation among my fellow students and co-workers lately. It’s a great piece on the problem at the bottom of community engagement: it can’t be done effectively from the outside in.
The blogger is Mr. Vu Le, based in Seattle. He is Executive Director of Rainier Valley Corps, a start-up nonprofit with the mission of cultivating leaders of color to develop the capacity of ethnic-led nonprofits and foster collaboration between diverse communities to effect systemic change.
So what is trickle-down community engagement (otherwise referred to here as TDCE)?
As Mr. Le says, “this is when we bypass the people who are most affected by issues, engage and fund larger organizations to tackle these issues, and hope that miraculously the people most affected will help out in the effort, usually for free.”
How many people felt that simultaneous laugh and grimace when you read that, because you know how true it is? Continue Reading
While the need for community engagement remains constant, we have more tools than ever with which to promote it. There are many free applications available to educational institutions, local governments, and non-profits that your stakeholders are using right now. The good news is that participants check these sources regularly; even holidays, nights, and weekends are fair game.
There are plenty of proprietary online engagement tools if your budget allows, but this post focuses specifically on those you can use today at no cost.
A website that is gaining traction for hyperlocal activities is Nextdoor. Users can access it through the company’s website, Nextdoor.com, and through its app which is available at no cost to Apple and Android subscribers.
Nextdoor is unique in that it focuses on individual neighborhoods. I’ve seen people use it for everything from reporting suspicious activity to making neighbors aware of a well-known person’s death. The site also sends a notification to users any time one of their neighbors creates an account. They can “welcome” the person virtually to the discussion. Continue Reading
This is about community engagement at its core, with the community being a full partner. The process worked at the start, even if it wasn’t sustained.
The Northeast Central Durham Partners Against Crime (NECD) started with 8 Durham neighborhoods; Edgemont, Hyde Park, Albright, East End, Hoover Road, Y.E. Smith, Wellon Village and Sherwood Park. The driving force behind NECD was Calina Smith & Willard Perry, from the Community, Carl Washington, the City’s liaison to NECD, and Michael Page, the County’s Human Services Coordinator. As conversations began in the neighborhoods, most of the leaders along with Chief Jackie McNeil bought into the Weed & Seed Concept; which was that Law enforcement would help weed those neighborhoods of most of the criminal’s elements in the area & the City & County along with the neighborhoods would sow seeds of prosperity. Continue Reading
Covering town and county board meetings for the local newspaper might be one of the most boring jobs in the world. Convinced I could be the next Seymour Hersh, I took a job as a reporter when I was 23, in the county of less than 35,000 people where I was born. It took exactly one school board meeting, two town meetings and one county meeting to utterly disabuse me of that idea. Continue Reading