Have a Seat, Let’s Chat – “Parklets” in Charlotte

In a day where social media rules and comments are limited to 140 characters, the actual art of conversation seems to be fading. That’s why the unique idea to create parklets was quite intriguing. I’m sure you are wondering… what exactly is a parklet? Well, in a nutshell a parklet is a small public park. Part of a growing trend across the county, parklets are an extension of the sidewalk over an on-street parking space and are usually no more than two parking spaces long.

Parklets also contain green space and offer a place for the community to stop, sit and yes have conversations. Communities have become more focused on reclaiming space for public interaction and parklets are one way to accomplish that goal.

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Active Engagement for a Common Cause

Engagement and commitment are intangibles; they come from within. It’s the culmination of the psychological, social and intellectual connection one has with matters that affect their communities.

This connection is what motivates and is ultimately the driving force behind productive, progressive change. Giving people freedom to make decisions engages and empowers them and within the local community this has to occur through mutual respect, caring and group participation. The process of empowerment does not happen alone; it’s accomplished with others. So as citizens collectively engage, change becomes a part of the culture rather than temporary solutions to permanent problems.

Active community engagement represents a certain optimism that one’s effort and dedication can and will improve the social and economic infrastructure necessary for communal stability. Continue Reading

Impacting the Community One Haircut at a Time

When we think about community engagement, many times we immediately go to the lighter side of engagement-parks, area plans, trails, and things most communities would love to discuss. But what happens when there is a need to tackle a tough and sensitive issue? Are we just as committed to engaging the community? Well, the Charlotte-Mecklenburg Police Department (CMPD) is certainly showing this commitment. With the recent initiative, Cops & Barbers, CMPD created a forum for open, honest dialogue on police and race relations in the African American community. The idea was simple. Meet people where they are and where they routinely go (the barber shop) and start a conversation between officers and people of all ages in the community. The response was overwhelming and exemplified community engagement at its best.

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The University as Community Partner: Translating Research

Several months ago I wrote about some of the opportunities and challenges that exist in university efforts to engage with the public and with public issues. Around the same time fellow blogger Shawn Colvin wrote about the importance of being able to translate academic research into what he called “results-oriented solutions.”

This post continues that conversation. I see rich opportunities for us to explore, across sectors, how to improve our communities by improving our communication with each other. I will also reflect on how we might overcome the barriers that get in the way of that communication.

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More Engagement Than We Give Credit For: The Case of Citizen Co-Producers

There is a somewhat widespread notion that citizens by-and-large just aren’t that engaged in community affairs, particularly local government affairs. I often hear local government observe that when they try to engage citizens they only see a small handful of people and that there is a “silent majority” that they rarely, if ever, see. But what if engagement is more widespread than we think? I’d like to suggest that perhaps that is the case, particularly when you stop to consider co-production as a form of deep community engagement with local government.

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Civic Health – 2015 NC Civic Index

How healthy is civic life in North Carolina? Unlike testing blood pressure, or logging exercise time as measures of physical health, making a measure of civic connectedness and activity is tricky.

I am glad that the NCSU Institute for Emerging Issues took on this effort by producing the NC Civic Health Index, 2015.

The report  identifies “broad lessons” based on comparing North Carolina’s civic health to national data. It highlights “trends and divides” for subgroups – especially youth and racial and ethnic minority groups — having lower measures than older, Caucasian NC residents, and concludes with a “Call to Action.”

Since the Index surveys the whole state, there are certain to be varying results from community to community. Just because some things may look better than the national average, we probably still have plenty of areas to improve (i.e., get out and exercise more!).

I’ll get straight to the results. Further down, I provide a little context about other states’ civic indexes and compare the 2010 and 2015 NC Civic Health Indexes.

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Dare to Think Differently

It’s a great thing when community engagement is a primary focus of many organizations. However, the challenge for some may be changing the engagement status quo into what it can be in the future. With the abundance of tools available and the desire to do more engagement, there is an opportunity for creativity and innovation. So, how does this all come together to build something that can impact not only a community but those in public service as well?

For local government, employees at all levels across an entire organization can play a key role in developing new ways to engage the public.  Four city of Charlotte employees were recently selected as finalists in the Knight Cities Challenge, a national call for new ideas that would make communities a better place to live and work.  Two of the employee ideas focused on engaging the community in a very unique way.

The employees are pictured above:  Charlotte-Mecklenburg Storm Water Services,  Alyssa Dodd – in the left photo, with Carlos Alzate; and Sarah Hazel (holding the “No Barriers” sign).

Alyssa’s idea is centered around city employees taking 10 minutes once a week to have a conversation with a member of the community to discuss how we can make our city a better place to live, work and play. Just think, if every employee did this, we could collectively engage more than 364,000 people a year in one-on-one conversations. These conversations could lead to new relationships being formed with the community and have a lasting impact on the employees who participate. The city could gain new perspectives and fresh ideas from residents. In turn, residents could feel a stronger connection to the city and its employees.

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