Impacting the Community One Haircut at a Time

This entry was contributed by on June 30th, 2015 at 9:00 am and is filed under , , , .
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When we think about community engagement, many times we immediately go to the lighter side of engagement-parks, area plans, trails, and things most communities would love to discuss. But what happens when there is a need to tackle a tough and sensitive issue? Are we just as committed to engaging the community? Well, the Charlotte-Mecklenburg Police Department (CMPD) is certainly showing this commitment. With the recent initiative, Cops & Barbers, CMPD created a forum for open, honest dialogue on police and race relations in the African American community. The idea was simple. Meet people where they are and where they routinely go (the barber shop) and start a conversation between officers and people of all ages in the community. The response was overwhelming and exemplified community engagement at its best.

The Cops & Barbers initiative was started by CMPD Police Chief Rodney Monroe (set to retire July 1) and his barber Gene Winchester, owner of Fourth Ward Barber & Hairstyle. This initiative provides a unique way for the community and the officers who serve them to work together to tackle a sensitive and important topic. But the conversations didn’t just stop at the barber shop. CMPD partnered with the North Carolina Local Barbershop Association to coordinate monthly town hall meetings and together, they have committed to 13 meetings this year to be held in various locations throughout Charlotte.

During these town hall meetings, members of the community learn about their rights and the appropriate way to handle themselves when coming in contact with the police. Additionally, participants are informed of the appropriate manner with which officers must conduct themselves when engaging with the public. Officers of every rank participate in the interactive sessions which feature use of a Mobile Firearms Training Simulator (FATS) so community members can experience the split second decisions officers are often forced to make. CMPD estimates nearly 1,100 community members have attended the four sessions held so far.

A simple, yet impactful idea has turned into a form of community engagement that gives diverse groups a better understanding of the role community and police. At a recent City Council Meeting, various members of the community praised CMPD and Chief Monroe highlighting the intentional efforts being made to form a better relationship between police and the community. In the midst of what we are seeing on a national stage and the tense relationship between the police and some communities, it was refreshing to see the tremendous impact community engagement can have, especially when it’s a difficult topic. What would seem as two very different sides of the fence are building bridges to connect the community in a way that will have a lasting, positive impact.

DSC_3266Isn’t it amazing to think about how much power a conversation holds? I’d venture to guess that there are people in the community who never sat down to talk with an officer and likewise, I am sure that the stories some of the officers heard through these conversations have been unique and eye-opening. Through this engagement, barriers were broken down and experiences were shared that have laid a new foundation for police-community relations in this city. This may be one step, but it’s a big one. There is a new perspective that both the police and the community can appreciate. There is a mutual feeling that the dialogue is ok to have because if we want to improve something, we can’t shy away from it. We must confront it in a constructive and open manner.

At the core of community engagement, there must be a true commitment to addressing the very things that impact the community the most. CMPD recognized this need and the community responded. There is more work to be done and more opportunities to be identified but what has been started is something of great impact and can bring about genuine change.

Cops & Barbers was recently highlighted by the White House as part of a progress report on police-community relations since the establishment of the national 21st Century Policing Taskforce. The Foundation for the Carolinas also awarded a $10,000 grant to help expand the initiative. Special thanks to Ashley Simmons with the Charlotte Mayor’s Office for her contributions to this post.

5 Responses to “Impacting the Community One Haircut at a Time”

  1. John Stephens

    Traci – thanks for telling this story of positive work on police-community relations. I’m wondering if you can add some thoughts (or invite Ashley Simmons, for CMPD folks to add a comment):

    a. Building effective relationships where there has been suspicion and high profile incidents is a tough task (be it in Charlotte or other communities). Do you have a citizens police academy that provides interested citizens additional insights into law enforcement operations and challenges?

    b. How are neighborhood and other civic leaders involved in conversation or formal forums on policing in Charlotte?

    c. Is there a system for quick communication and engagement of faith leaders and others when there is an police-involved incident which could raise tensions in the community?

    I really appreciate your starting with the contrast between “lighter side” or “happier” forms of civic engagement and this example of public safety, order, and protection of the lives of community members and police officers.

    • Traci Ethridge

      John-thanks for your feedback on the post! I will certainly reach out to a few people and ask that they provide some insight on the points you listed. There is some great work being done here in Charlotte to strengthen relationships with the community.

  2. Shawn Colvin

    Traci – It’s encouraging to see that CMPD took the initiative to reach out for constructive dialogue and hopefully they were able to address some of the underlying structural and institutional problems that complicate police and community relations. Barbershops are serviceable establishments for outreach efforts from policing to health awareness. I’m hoping it receives the attention and additional funding needed for expansion throughout our state.

  3. Kim Ghostkeeper


    Thank you for the story. I am a Community Development Officer in Alberta Canada and am from time to time asked to facilitate some of those “lighter sides of community engagement” conversations you speak of in your story. I agree there is a different “heart” that is needed to open a conversation where the topic is difficult and potentially filled with high emotion. I was curious as I looked at the pictures you included in your article. I would not have thought of a “panel” and “rowed seating” as being condusive “process practise” for open diologue and discussion. How did that work? What made it wor?


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