Local government tends to work quietly in the background. When streets are passable, water is safe, and trash is being collected, we don’t think much about it. All that changes when our “normal” is threatened. A political battle, a big weather event, even a computer glitch can upset services we depend on. In some
cases, the effects can be more extreme. For example, the state of Illinois has no budget at the moment, in part because of a political standoff that has lasted for months.
Live somewhere long enough, and there’s a good chance you’ll need information from your local government. Because we don’t think about local government very often, we may not know how to get started. The good news is that most of the time, you have access to your local government and to elected officials. This is a key distinction between local government and the federal government; while few of us could personally take our praise or grievances to the president or lawmakers, we can have a conversation with elected officials at the local level pretty easily. How you go about it can affect your chances of getting what you want from the conversation.